Corporate Service Manager

On behalf of our client, we are looking for a full-time experienced Corporate Service Manager.

The role will be responsible for overseeing our client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:

• Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures

• Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.

• Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.

• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.

• Successfully build, coach, and develop team members in line with our client’s culture and values.

• Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning

• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

• Overseeing and driving the regional operations in line with the global operation strategy and company objectives

• Strategically planning on local office expansion in terms of headcount, organization and capacity planning

• Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.

• Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations

• Conducting regular performance review, appraisals & salary review with the local team leaders and teams

• Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams

• Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills

• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business

• Strong client relationships with a strong understanding for what makes a product a success for clients.

• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.

• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.

• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.

• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.

• Experience in building operational procedures, brand awareness, and building teams for success in new markets

• Good understanding of business operations and decision-making processes

• Analytical and performance-driven mindset

• Critical thinking and decision making

• Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver

• Team Player / ability to collaborate with others & work in a team-oriented environment

• Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/aaa73611-96d2-4baf-9180-5c396a636876