ICT Sales Representative

Position Overview

We are looking for a results-driven ICT Sales Representative to identify, develop and convert sales opportunities across a range of technology products and services. This role focuses on building strong client relationships, understanding business needs, and delivering tailored ICT solutions. The ideal candidate is commercially minded, technically aware, and confident in managing the full sales lifecycle from prospecting through to post-sale support.

Key Responsibilities

Identify and pursue new business opportunities for ICT products, services and solutions

Develop and maintain strong relationships with clients to understand their technology requirements

Present and demonstrate ICT solutions, including hardware, software and managed services

Prepare and negotiate pricing, commercial terms and contractual agreements with clients

Manage the end-to-end sales cycle, from lead generation through to closing deals and order processing

Coordinate delivery, installation and implementation of ICT solutions with internal and external stakeholders

Monitor market trends, competitor activity and customer feedback to identify growth opportunities

Maintain accurate records of sales activities, pipeline status and client interactions within CRM systems

Prepare and submit regular sales reports, forecasts and expense records to management

Follow up with clients post-sale to ensure satisfaction, resolve issues and identify upsell opportunities

Collaborate with technical teams to ensure solutions meet client expectations and technical requirements

Ensure compliance with organisational policies, sales procedures and quality standards

Required Qualifications & Skills

Bachelor’s degree in Business, Information Technology, Marketing or a related field

Proven experience in ICT sales, account management or business development

Strong understanding of ICT products and services, including hardware, software and cloud solutions

Demonstrated ability to meet or exceed sales targets and KPIs

Excellent negotiation, communication and presentation skills

Ability to translate technical concepts into clear business value for clients

Strong organisational skills with the ability to manage multiple client accounts

Experience using CRM systems and sales reporting tools

Commercial awareness and customer-focused mindset

Preferred Qualifications

Experience in B2B technology sales within the Australian market

Familiarity with cloud platforms, cybersecurity solutions or enterprise systems

Certifications in sales methodologies or vendor technologies (e.g. Microsoft, Cisco)

Established network of industry contacts or client relationships

Experience working with cross-functional technical and delivery teams

Why Join Us?

Opportunity to work with innovative ICT solutions and a diverse client base

Supportive and high-performance sales environment

Ongoing training and professional development opportunities

Clear career progression pathways within a growing organisation

Competitive remuneration with performance-based incentives

Job Details

Job Type: Full-time, Permanent

Work Schedule: 8-hour shift

Salary: $70,000 – $120,000 per year + Super