Technical Sales Representative

Nepean is seeking Technical Sales Representative position in all states NSW, Qld, Vic, & WA

At NEPEAN™ we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical credibility, and a willingness to tackle very difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries.

We service our customers in all states of Australia through multiple businesses in our portfolio: NEPEAN Building and Infrastructure (Galserv, Galintel, Weldlok), NEPEAN Engineering and Innovation, NEPEAN Power, Mining (NEPEAN Longwall), PROK, NEPEAN Conveyors, NEPEAN Transport, Gurtec, Roxon, and NEPEAN Belting Mackay.

POSITION PURPOSE:

To perform calculations of cost for manufacture, subcontracted or imported products. To participate in ensuring Weldlok maintain existing business and assist in developing new business through direct interactions with internal and external stake holders. Identify business process improvement opportunities to enable the estimating team to provide a better experience for our customers internal and external. Support development of new business via working closely with the GM / Office Manager and Estimators. Support the introduction of new products and capabilities. To ensure our customers experience is the best it can be. To assist in performing any reasonable project management activities flowing from successful estimates as required.

KEY RESULT AREAS

Safety/Quality/Environment:

WHSE

To work in a safe manner using appropriate Safe Work Instructions or Safety Operating Procedures.

To notify responsible person immediately of any hazards in the workplace and to

If possible, immediately correct hazards to ensure that the hazard is removed from the workplace.

Take all reasonable care for the health and safety of all people and the environment at work.

GENERAL

Work in a collaborative and team manner.

Promote and NDNA

Understand and promote Nepean goals and core values.

Follow and implement WH&S guidelines during work processes.

Comply with all NEPEAN and NBI company systems and policies.

Accept workload and willingly help others when required.

Assist with customer enquiries as required.

Other duties as required.

Work with the Estimating, Sales and Customers service teams to maximise conversions of quotations to sales orders & revenue.

Ensure that discount limits and gross margins set by management are adhered to.

Ensure standard work procedures are followed reviewed and improved.

Stay abreast of customer needs & requirements, ensuring customers are satisfied & encouraged to repeat business.

Providing accurate feedback into the business regarding market dynamics, trends, customer & competitor activities.

Ensure all customers understand the NBI’s product and service offer including both off-the-shelf (stock) & fabricated lines.

Actively participate as required in all Company Communication processes including sales & service meetings, briefings etc.

Report any service, stock, delivery, or other issues affecting customer service & ensure all ‘Hot Issues’ are communicated back to Management.

Utilise the business NCR system to record all customer complaints or internally identified errors immediately to enable root cause analysis and corrective actions to take place.

Ensure that Internal Sales maintains close working relationships through appropriate communication with other departments, customers & suppliers e.g., new customer prospect leads.

To carry out any tasks appropriate to the position & capability, taking experience into account.

Ensure all business activates comply with relevant acts, legal demands, and ethical standards.

To assist in carrying out any reasonable project management activities flowing from successful estimates as required.

Other duties as directed by your supervisor.

EQUIPMENT, MACHINERY & TECHNOLOGY OPERATING

Pronto, MS Office in particular MS Excel, MS Outlook, MS Word, Adobe, CRM.

EDUCATION, QUALIFICATIONS AND EXPERIENCE

Tertiary Qualified Engineer or similar preferred.

School Certificate or equivalent and/or trade qualification.

Previous estimating experience preferred, but not essential.

Reading structural drawings essential, CAD knowledge will be advantage.

SKILLS AND KNOWLEDGE

Skills, knowledge & abilities:

Business and Commercial Acumen

Organisational / time management skills

Highly developed customer service

Impeccable Interpersonal skills

Advanced Problem Solving

Presentation skills

Adaptability and Flexibility

Communicate clearly and concise, both written and verbal

Personal Attributes:

Driven to succeed and advance

Influence and Negotiation

Build and Maintain Relationships

Team Player

Performance Management

Positive Attitude Under Pressure

If you're ready for your next challenge, please "Apply Now" and forward through your interest today!

NEPEAN believes in diversity and is committed to providing Equal Employment opportunities for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds.

Salary: $80,000 per annum + Super