Cafe Manager

Full-time Café Manager

Sorganic café and bakery is located on Rokeby Road right at the heart of Subiaco WA. Our eatery specialises in the preparation and serving to our customers a big range menu which include organic food, fresh bread, and high-quality coffee. We are currently seeking a permanent full-time Café Manager to oversee and manage the daily operations of our café.

The duties to be carried out include:

- Manage and oversee the daily operations of the café, including front-of-house and back-of-house activities

- Perform frequent checks to ensure consistent high quality of food preparation and service are provided to the café’s customers by the cafe’s employees

- Address customer complaints and resolve issues promptly and professionally

- Ensure the café and its employees are compliance with food safety regulations, workplace health and safety laws, and local licensing requirements at all times

- Direct hiring and firing, and training of the café’s employees, including determining the wages for the employees, roster schedule and supervise employees

- Participate in planning menus and special dishes with chefs and owners

- Regularly evaluate to estimate and update food and beverage prices

- Oversee and maintain records of stock levels and inventory for the café

- Order supplies, and regularly liaise to maintain sound business relationship with local and sustainable vendors

- Track sales, labour, and food cost metrics; contribute to budgeting and financial goals

- Manage and oversee the café’s daily financial transactions

- Plan and implement marketing efforts, including social media content ideas, local outreach, and in-store promotions

- Maintain accurate records including budgets, sales reports, and employee performance and provide these reports to the business’ owners

Requirements:

- Proven relevant employment experience as a café manager in a similar busy environment (minimum 12 months)

- Must possess at least the equivalent of an Australian Diploma in Business, or Management or similar

- The successful candidate is expected to be familiar with Australian/Vietnamese fusion cuisine

- Strong leadership skills with the ability to motivate and manage a diverse team

- Ability to work under pressure and handle multiple tasks simultaneously

- A positive attitude and a passion for local community engagement

- Possess excellent customer service and communication skills

- Proficiency with managing inventory, scheduling, POS systems and Microsoft Office (Excel, Word)

- Knowledge of sound marketing initiatives especially social media communication (Facebook, Tiktok, Instagram)

- Knowledge of food safety and hygiene regulations and practices

- Solid understanding of business and financial management

- Flexible availability, including weekends and holidays

Job Types: Full-time, Permanent

Reports To: Owner

Pay: $77,000.00 –$80,000.00 per annum

Benefits:

Free drinks and food during shift

Employee discount