additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you. We support... to counselling and support services, 24/7 - in-person, by phone, SM…
the next generation of AI-powered customer and employee experiences. As part of one of Australia's largest customer-facing... logic and guardrails. Drive experimentation, testing and evalua…
Brisbane, Australia Company: Singtel Group Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband an…
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. At Optus, we're buildi…
's senior AI practitioners, you'll shape technical approaches, influence product direction and help establish the standards..., frameworks and best practices that enable AI solutions to sca…
, health, community, or whatever’s important to you. We support growing families with inclusive, carer-neutral paid...+). Put your wellbeing first with free access to counselling and suppor…
partners. Flexible working arrangements with opportunities to work three days in the office, two days remote or home
across mobile, broadband and digital solutions. At Optus, we're building the next generation of AI-powered customer and employee... experiences. As part of one of Australia's largest custom…
to our customers every day across mobile, broadband, and digital solutions. About the role Optus is seeking a Lead DNS Engineer... reduce service risk across current and future DNS platform…
insights, reports, and findings for management and senior leaders. Support fraud awareness and education initiatives
fraud trends. Perform data analysis to uncover risks and support fraud prevention strategies. Partner with stakeholders... insights, reports, and findings for management and senior leaders.…
remote or home. Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post
to delivering exceptional customer experiences. As a Complex Fraud Analyst, you will play a key role in detecting, investigating..., and preventing customer, subscription, and network fraud…
to delivering exceptional customer experiences. As a Complex Fraud Analyst, you will play a key role in detecting, investigating
and present outcomes to senior stakeholders where required. Lead complex investigations and collaborate with Quality Control.... Excellent stakeholder management skills with the ability to…
in the office, two days remote or home. Vibrant and collaborative office campus that includes cafes, convenience store
, Regulatory, Legal and operational teams to ensure appropriate customer outcomes. Champion the customer voice by identifying
, investigating and resolving matters where customers may have been impacted by improper sales practices. Acting as a customer... that prevent issues from recurring. Your work will directly…
Do Assess and investigate customer cases across remediation programs, executive escalations, TIO disputes, Financial Counsellor
across mobile, broadband and digital solutions. As a Remediation Specialist, you will play a critical role in identifying
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