Full-Time Practice Manager

ISRA Medical group Pty Ltd

Address: 102 Haldon Street, Lakemba NSW 2195

Full-Time Practice Manager

About us

We are seeking a practice manager to take care of 4 clinics located in NSW. ISRA Medical Group Pty Ltd is a medical service provider offering daytime and after-hours medical services and operates in NSW in the following suburbs: Parramatta, Liverpool, Campsie, Lakemba, Kogarah and Young NSW.

As our Practice Manager, you'll play a key role in overseeing daily operations, supporting the clinical team, and ensuring practices are thriving well. You will be working in a supportive environment that is dedicated to providing high level of quality medical care to our patients and their families in the local community area.

Key responsibilities

• Leading, mentoring and supporting an established team of reception and clinical support staff
• Managing rosters, leave, workflow and day to day staffing requirements
• Ensuring consulting sessions run efficiently and patients receive an exceptional experience
• Overseeing specialist billing, Medicare, DVA and health fund processes
• Manage day-to-day practice operations
• Manage HR and recruitment processes
• Lead, mentor, and support front desk and clinical staff
• Train new administration staff
• Oversee appointment scheduling, billing, and patient flow
• Ensure compliance with industry regulations and standards
• Drive practice growth through excellent service and efficiency
• Coordinate with practice owners and accountant
• Maintaining compliance with privacy, healthcare and workplace requirements
• Monitoring practice workflows, procedures and systems to ensure consistency and efficiency
• Managing patient enquiries, concerns and operational issues with professionalism and empathy

About you

We're seeking an experienced Practice Manager who understands both the people and operational aspects of running a successful healthcare practice.

You'll bring:

• Experience as a Practice Manager of 2- 4 years or similar leadership role within healthcare
• Demonstrated experience managing a practice with a high degree of autonomy and minimal owner oversight
• Strong operational management skills and the ability to balance multiple priorities
• Proven experience leading, supporting and developing administration teams
• Sound knowledge of specialist medical administration and billing processes
• Desirable formal qualifications in healthcare, healthcare administration or business qualification.
• A strong understanding of healthcare compliance, privacy obligations and practice governance
• Excellent organisational, communication and problem-solving skills
• Sound judgement and confidence making day-to-day operational decisions
• A calm, practical and people focused leadership style

What we offer

• Permanent full time position, with four days per week considered for the right candidate
• Monday to Friday role with no routine weekend work
• Free undercover parking
• Practice closure over the Christmas and New Year period
• Genuine autonomy, trust and responsibility
• An established, collaborative team and supportive working environment

How to apply

• Please submit your resume and a brief cover letter outlining your practice management experience, the teams you've led and your experience managing practice operations independently.

Applications open on 21 October 2026 and close on 19 November 2026.

Please send your CV to [email protected]. Please include the job role title in your email.