Individual Service Coordinator / Administrator

Full-time or Part-time hours negotiable

$94K to $98K + super FTE

Located in a vibrant office in New Farm

Maintain quality of service by adhering to core principles of a person centred and community-based service approach

Position Overview

The Individual Service Coordinator/ Administrator plays a vital role in ensuring the smooth and efficient operation of service delivery to people with a disability based on their individual needs. The position handles a wide range of tasks, from administrative duties to more complex responsibilities that support the overall values and principles of Staffing Options. In essence, the role acts as a central point of contact for communication, organisation, and coordination.

We are advertising this as a fulltime role, Monday to Friday 9am to 4.30pm, however, parttime hours can be negotiated with the successful candidate.

Responsibilities include

Establish collaborative relationships within Staffing Options and with each person, their family, support workers, government agencies, other providers and stakeholders

Work with a team including Development Workers to develop and deliver supports, which may include the supervision and management of support staff

Ensure compliance with the standards, which can include coordinating staff training and maintaining records

Develop and issue Service Agreements and Quotes

Conduct Inductions, Home Safety Checklist reviews and Risk Assessments as required

Provide reports regarding hours usage, provide information around rate options

Roster coordination based around the lifestyle and rituals of the person supported and ensuring support workers are rostered appropriately

Field enquiries, take detailed information and attend to related tasks in order to fill shifts and rosters as per back-up and emergency arrangements

submit your CV and a cover letter detailing your suitability for the position