Senior IT Support Consultant - Desktop Migration Lead

Looking for Senior IT Support Consultant - Desktop Migration Lead - Brisbane

Your New Company:

QLD State Government is committed to delivering better customer services, digital transformation initiatives, and technology solutions that improve outcomes for Queenslanders. You will join a collaborative environment focused on innovation, customer-centric service delivery, and modern workplace technologies. The organisation values diversity, inclusion, and professional growth while offering the opportunity to contribute to meaningful public sector outcomes.

Your New Role:

As the Senior IT Support Consultant - Desktop Migration Lead, you will be responsible for leading a major desktop migration workstream, overseeing the transition of users and endpoints into a modern Microsoft-managed environment. You will drive migration planning, pilot deployments, phased cutovers, hypercare support, and operational handovers while coordinating technical teams and engaging with business stakeholders. Key responsibilities include:

Leading multi-site desktop migration activities from discovery through to business-as-usual handover.

Managing desktop deployments, device migrations, endpoint configuration, and identity transitions.

Developing migration schedules, cutover plans, rollout strategies, and rollback procedures.

Coordinating desktop technicians, floor walkers, vendors, and support teams during migration events.

Working closely with infrastructure, networking, security, and service management teams to ensure readiness across environments.

Managing hypercare activities, service transition processes, governance requirements, and operational acceptance.

What You Will Need To Succeed:

Extensive experience delivering large-scale Windows desktop and endpoint migration projects.

Strong hands-on expertise across Windows 11, Microsoft Intune, Autopilot, MECM/Configuration Manager, Active Directory, Group Policy, Entra ID, Conditional Access, and MFA.

Experience with desktop migration tools, device rebuilds, profile migrations, cutover management, and rollback planning.

Knowledge of enterprise ITSM practices, ServiceNow, change management, incident management, and service transition.

Strong leadership capability with experience coordinating technical resources and supporting geographically distributed teams.

Excellent communication skills with the ability to engage technical and non-technical stakeholders.

Microsoft certifications in Endpoint Administration, Microsoft 365, Identity & Access Management, or related disciplines will be highly regarded.

What You Will Get In Return:

In return, you will secure an exciting opportunity to lead a high-profile technology transformation initiative within the QLD State Government. You will work with modern Microsoft technologies, contribute to critical digital workplace projects, collaborate with highly skilled professionals, and gain valuable public sector experience while delivering meaningful outcomes for Queenslanders. Opportunities for regional engagement, technical leadership, and exposure to enterprise-scale transformation programs make this a rewarding contract opportunity.

What you need to do now: If you're interested in this role, click 'APPLY NOW' to forward an up-to-date copy of your CV, or call now (Himanshu Gupta - +61 (07) 3243 3014 / [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Please click here to apply.