Payroll Support Officer

Paying $42.43ph + super

Melbourne CBD location with hybrid working flexibility

3 month contract with possible extensions

About the Role

Our client is a VIC government agency based in the Melbourne CBD. They are currently seeking a Payroll Support Officer to come in and join their team on a 3 month contract with possible extensions.

Requirements for this role include:

Previous experience working in a multi-award payroll or office environment

Proven knowledge and experience with SAP or Payglobal systems

Key responsibilities will include:

Payroll Master Data Administration: Maintain and process core employee master data across SAP and PayGlobal, including banking details, Rostered Days Off (RDO), and work schedules.

Payroll Data Verification & Quality Control: Review and audit critical payroll inputs within SAP and PayGlobal, verifying accuracy across entries such as overtime hours and leave balances.

Customer Service & Query Resolution: Deliver confidential, responsive support to internal employees and external stakeholders, handling complex questions directly or redirecting inquiries to the appropriate channels.

Operational Support & Collaboration: Assist the Payroll Service Centre Team Leader and Payroll Services Manager in coordinating day-to-day payroll operations and operational priorities in line with skill scope.

Records Management & Compliance: Establish, organise, and uphold an accurate filing and archiving system for all payroll records to ensure ongoing regulatory and audit compliance.

Helpdesk Operations & Workflow Coordination: Provide dedicated payroll helpdesk support, including reviewing and vetting incoming forms, routing tasks to processing teams, and reprinting payslips upon request.

What's in it for you? Working as a contractor with Randstad comes with many benefits including:

Access to our benefits platforms offering discounts at a range of huge retailers

3 x pay runs per week ensuring you are always paid within the week

Exclusive access to roles before we go to market

Access to our employee assistance program services, including counselling services

If this is of interest, please send your CV along with a cover letter to [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.