Retail Supervisor

The Trustee for Satani and Patel Harvey Unit Trust T/A Harvey Newsagency Harvey Newsagency seeks an enthusiastic, experienced Retail Supervisor to oversee daily store operations and support the business's continued growth. The successful candidate will supervise retail staff, ensure excellent customer service, maintain stock levels, and keep the store running efficiently while meeting sales and operational objectives.

The Retail Supervisor is responsible for coordinating the day-to-day retail operations of Harvey Newsagency. This includes supervising staff, assisting customers, maintaining merchandising standards, monitoring inventory, processing sales transactions, and ensuring compliance with company policies and workplace health and safety requirements. The role requires strong leadership, organisational skills, and the ability to foster a positive shopping experience for customers.

DUTIES & RESPONSIBILITIES • Respond promptly and professionally to any questions, complaints, or concerns to deliver outstanding customer service. • Taking inventory of goods for sale and ordering new stock • Interviewing, hiring, training, evaluating, dismissing, and promoting staff, and resolving staff complaints. • Examining returned goods and deciding on appropriate action. • Create and manage weekly work schedules to ensure adequate floor coverage during peak periods. • Manage stock levels to ensure that popular products are consistently available, while monitoring stock rotation to prevent wastage. • Assist the Owner in achieving monthly and quarterly sales targets. • Ensuring that goods and services are correctly priced and displayed. • Examining returned goods and deciding on appropriate action. • Planning and preparing work schedules and assigning staff to specific duties. • Assist the sales manager with opening and closing procedures as well as other retail activities.

QUALIFICATIONS & REQUIREMENTS • A Certificate III or IV in Retail, Business, or a related qualification is desirable or substitutable experince • At least one year of relevant retail supervisor experience • Excellent customer service and communication skills. • Proven ability to supervise and motivate retail staff. • Strong organisational and time management skills. • Experience using Point of Sale (POS) systems and inventory management software. • Ability to manage stock control and merchandising activities. • Sound problem-solving and decision-making abilities. • Understanding of workplace health and safety requirements. • Ability to work flexible hours, including weekends and public holidays when required.

WORKING HOURS: Full-time position, 38 hours per week. BENEFITS • Competitive salary package. • Stable full-time employment. • Ongoing professional development opportunities. • Supportive and collaborative working environment. • Opportunities for career progression within the business. • Employee product discounts where applicable. • Gain valuable leadership and retail management experience. About Company Harvey Newsagency is a well-established retail business located in Harvey, Western Australia.

The business offers a wide range of products including newspapers, magazines, lottery products, stationery, greeting cards, gifts, office supplies, confectionery, and everyday convenience items. Harvey Newsagency is committed to delivering outstanding customer service, quality products, and a welcoming shopping experience while supporting the needs of the local community. Work Type: Full time Salary: $70000-80000 Job Publish: 27-10-2026 Job Expire: 26-11-2026 Apply on: Retail Supervisor Job here!

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