Customer Field Technician - Rockhampton

Join a national leader, receive paid training and a Cert III in Telecommunications, plus a company vehicle Your new company

Our client is a leading national telecommunications provider responsible for delivering critical network services to homes and businesses across Australia. With a strong focus on customer service, safety, and technical excellence, they offer long-term career opportunities, ongoing development, and the chance to work with industry-leading technologies. Candidates will be supported through a structured training program designed to set them up for long-term success.

Your new role

As a Customer Field Technician, you will be responsible for attending customer premises and network locations to complete installation, maintenance, repair, and fault-finding activities across telecommunications infrastructure. You will work independently throughout your region while providing exceptional customer service and technical support. Successful candidates will complete a fully paid 6-8 week training program and gain a Certificate III in Telecommunications, providing a strong foundation for a long-term career in the industry. Candidates with handyman, maintenance, facilities management, council, electrical, cabling, or similar technical backgrounds are encouraged to apply. The role includes a fully maintained company vehicle for business use. Based on the role requirements, work may involve installation, repair, maintenance, fault rectification, customer interaction, and working across telecommunications technologies and networks.

What you'll need to succeed

Experience in maintenance, facilities management, council works, trades, handyman, cabling, telecommunications, or similar environments

Apprentice Electricians, Qualified Electricians looking for a lifestyle change, or candidates with telecommunications experience are highly regarded

Current Australian Driver's Licence

Strong customer service and communication skills

Ability to work autonomously and manage your own schedule

Commitment to safety and quality workmanship

Ability to successfully pass a pre-employment medical and drug and alcohol screen

Ability to successfully obtain a National Police Check

A safe driving history, noting candidates with serious driving offences or significant traffic histories may not meet the role requirements due to vehicle use and customer-facing responsibilities

Willingness to complete the 6-8 week paid training program and obtain a Certificate III in Telecommunications

What you'll get in return

This is an excellent opportunity to build a long-term career with one of Australia's largest telecommunications providers. You'll receive comprehensive paid training, gain a nationally recognised Certificate III in Telecommunications, and be provided with the tools required to succeed including a company vehicle for business use. In return for your skills and commitment, you'll receive an attractive salary package, ongoing career development opportunities, and the chance to work independently while supporting critical network infrastructure and Australian communities.

What you need to do now

If you're interested in this role, applications can be submitted via the "apply now" button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Mika Nuttall on (07) 4960 1128.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.