Reception / Office Administrator - Service Department
About this job
Randstad is excited to be supporting our valued business partner, an international leader in the commercial vehicle dealership sector, to source a friendly and organised Receptionist / Office Administrator for their high-performing Service Department in Darra.
About the Company & Culture
Operating as part of a global dealership network, this business brings world-class industry backing to the local market. Built on core values of speed, value, and trust, they foster a collaborative environment where everyone plays a part in the workshop's success. Working out of a modern office, you will join a supportive team that values open communication and ongoing training.
About the Role
Positioned at the front desk of a busy vehicle servicing office, you will be the welcoming face and voice for clients, drivers, and field staff. This is a full-time temp-to-perm role with an immediate start, offering a clear pathway into a permanent position.
If you want to build a career, there are real opportunities to learn on the job and step up into specialised roles down the line, such as Service Advisor, Warranty Administrator, or Workshop Coordinator .
Key Responsibilities
Front Desk: Greet clients, drivers, and contractors, handle vehicle drop-offs, and manage key check-ins.
Service Admin: Open repair orders, log job details, update client files, and help prepare final invoices.
Customer Communication: Answer phone inquiries, take clear messages, and keep fleet managers updated on their vehicle's status.
Workshop Support: Work closely with service advisors, workshop managers, and parts staff to keep job information moving smoothly.
General Office Tasks: Keep reception looking presentable, handle incoming mail and deliveries, and assist with day-to-day paperwork.
Skills & Experience
Background: Experience in a heavy vehicle, automotive, transport, or dealership environment is highly desirable .
Communication: Clear, friendly phone manner and strong customer service skills.
Tech Skills: Good computer skills (MS Office) and the confidence to learn dealership booking software.
Organisation: Ability to prioritise tasks, stay calm under pressure, and manage a fast-paced front desk.
What's on Offer
Pay Rate: $38.89 - $44.00/hr + super (temp), target salary of $65K - $75K + super once permanent.
Work Schedule: 8:00am - 4:30pm, Monday to Friday.
Location & Perks: Convenient Darra site with on-site parking, close to main highways and a modern workspace
Career Growth: Real pathways to move into specialised service, warranty, or parts roles.
To Apply
If you are an organised receptionist or administrator looking for a steady role with great growth potential - click APPLY NOW !
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
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The employer lists $80,891 – $91,520 for this role at Lisa Kingham in Darra. For comparison, the local market median is about 95 827 $ based on 5 similar offers.
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