IT Systems Analyst – Managed Services (MSP)
About this job
About the role
Join our Canberra team in a varied role combining projects, development and support. Anti-Chaos Solutions Pty Ltd is a security-focused, multi-client managed services provider supporting architecture, construction, finance, healthcare and education organisations.
Position details
Location: Fyshwick, ACT 2609 (onsite)
Level: Mid-level / Level 2
Employment: Full-time, permanent (38 hours per week)
Salary: A$80,000–A$100,000 per year, plus superannuation
Responsibilities
Undertake business and systems analysis; prepare requirements, technical and functional specifications, project plans and estimates.
Deliver Active Directory to Entra-only migrations, including Group Policy and device remediation.
Manage Windows and iPadOS enrolments using Intune and Apple Business Manager (ABM), including education environments.
Work with ThreatLocker, Datto EDR, RocketCyber and Graphus security solutions.
Work with Dynamics 365 CRM.
Support DevOps UAT, WordPress, Python and SQL work.
Develop internal Microsoft Graph, MSAL and Azure integrations using Git.
Undertake Apple application development, including iOS development using Swift, SwiftUI and Xcode.
Resolve complex helpdesk escalations.
Maintain IT Glue and Autotask documentation and provide user training.
Essential criteria
An IT-related bachelor's degree.
At least two years of multi-client MSP experience.
Experience with Autotask, IT Glue and Datto RMM.
Delivered Entra and Intune projects.
Production experience with application control and endpoint security; ThreatLocker preferred.
Experience with Dynamics 365.
Working knowledge of Python and SQL.
Practical iOS application development using Swift, SwiftUI and Xcode. Both SwiftUI and iOS development are essential.
Analysis, documentation and client communication skills.
Desirable criteria
ABM and iPadOS experience in education environments.
Microsoft Graph, MSAL and Azure app registrations.
Git.
Datto EDR, BCDR, RocketCyber, Graphus and BullPhish.
Power BI.
UAT and WordPress.
Ability to obtain ACT Working with Vulnerable People (WWVP) registration.
How to apply
Apply through the job listing or email [email protected] with your CV and a cover letter addressing the essential criteria.
Australian citizens and permanent residents are encouraged to apply.
Applications will remain open for at least four weeks from posting.
Market insight
31% below the medianExplore related jobs
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The employer lists from $100,000 for this role at Anti Chaos Solutions Pty Ltd in Australian Capital Territory. For comparison, the local market median is about 145 060 $ based on 71 similar offers.
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