Organisation and Methods Analyst ACT

Phillip Riley are looking for an experienced Organisation and Methods Analyst to join our team.

As an Organisation and Methods Analyst, you will support the continuous improvement of business operations by analysing organisational structures, workflows, and processes. Your role will involve recommending and implementing strategies to enhance customer experience and resource efficiency.

Main tasks include:

assisting and encouraging the development of objectives, strategies and plans aimed at achieving optimal customer experience and satisfaction and the effective use of organisations' resources and capabilities

identifying business and organisational gaps and opportunities through application of continuous improvement and change methodologies

analysing and evaluating current systems, capabilities and structures

advising clients on recommendations based on analysis of current-state gaps to provide solutions to organisational problems

preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and support organisational innovation and improvements

assisting in implementing approved recommendations

providing coaching and mentoring to individuals and teams to build specific capabilities

Key skills:

This role requires strong analytical thinking, excellent communication, and a deep understanding of business process improvement methodologies. A qualification at the bachelor level or higher is required, though equivalent work experience of 5+ years is also acceptable.

Minimum of 1 year's experience required

Please note that only successful candidates will be contacted.

Salary $87,500 - $107,500 + Superannuation

Job Type: Full-time

Job Type: Full-time

Work Location: In person