Customer Relationship and Sales Representative

Omni Dental is a leading dental prosthesis laboratory servicing dentists throughout Australia. We support clinicians in delivering quality restorative services and improving the patient experience through the development, design and manufacture of leading dental devices.

Working closely with clients through case planning and management, Omni Dental provides a comprehensive range of dental prosthetic solutions, including permanent and removable prosthetic devices, crowns and bridges, full arch restorations and implant restorations.

About the Role

We are seeking a motivated and personable Customer Relationship and Sales Representative to promote Omni Dental's products and services to dental practices throughout Western Australia.

This is a client-facing role involving regular visits to dental practices, building relationships with dental professionals and identifying opportunities to grow the business.

Key Responsibilities

• Promote Omni Dental's range of dental prosthetic products and services to existing and prospective dental practices.
• Develop and maintain strong relationships with dentists and dental practice staff.
• Identify new business opportunities and generate sales throughout Western Australia.
• Visit dental practices to present products, explain services and understand customer requirements.
• Onboard new dental practice clients and assist with establishing their accounts with Omni Dental.
• Assist new and existing clients with setting up specialised digital equipment, including intraoral scanners and associated software.
• Provide guidance and training to dentists and practice staff on Omni Dental's digital workflows, online portals and case submission processes.
• Prepare quotations, follow up on enquiries and develop ongoing customer relationships.
• Monitor market activity and identify opportunities to grow the company's customer base.
• Prepare sales reports and data for business review.

About You

To be successful in this role, you will have:

• Experience in sales, business development or customer relationship management within a health setting (ideally).
• Formal qualifications within allied health services/medical field, or equivalent.
• Experience in the dental would be highly regarded
• Excellent communication and interpersonal skills.
• Confidence in building relationships and promoting products and services.
• A professional and customer-focused approach.
• The ability to work independently and manage your own schedule.
• Strong organisational skills and attention to detail.
• A willingness to travel throughout Western Australia.
• A current driver's licence.
• Experience in the dental or medical industry would be highly regarded

What We Offer

• The opportunity to join an established and growing dental business.
• A varied role combining sales, client relationship management and technology.
• The opportunity to work closely with dental professionals throughout WA.
• A supportive team environment.

Work Location: In person

Salary: $80,000 - $130,000