Experience Guide Supervisor - Kangaroo Island
About this job
Experience Guide Supervisor | Kangaroo Island, SA
Salary $70,000 - $80,000 per annum
About the Role
Southern Ocean Lodge is seeking an Experience Guide Supervisor to lead our guiding team and share the wild beauty of Kangaroo Island with our guests, from the dramatic coastline to the wildlife and landscapes of Flinders Chase National Park.
This is a hands-on leadership role, split evenly between guiding and leading the team. Reporting to the Experiences Manager, you will deliver insightful, interpretive experiences while training and developing our Experience Guides to the highest standard, ensuring every guest enjoys a seamless and personalised journey.
Key responsibilities include:
Leading, training and certifying the Experience Guide team, including on activity locations, flora, fauna and local history
Delivering engaging guided interpretive experiences and guest transfers
Running daily team briefings and pre-tour safety briefings
Coordinating the daily activity schedule and personalised guest itineraries
Liaising with National Parks, external operators and other lodge departments
Ensuring vehicles and equipment are checked, cleaned and maintained to standard
Upholding safety and risk management for guests and guides at all times
Resolving guest feedback and identifying ways to elevate the guest experience
About You
You are a passionate naturalist guide and natural leader who loves sharing the stories of the land with others and bringing out the best in your team.
You will ideally have:
Proven experience as a naturalist guide, with supervisory or team leadership experience
Detailed knowledge of Australian native flora, fauna and history, and a keen interest in continued learning
Exceptional communication and presentation skills with a warm, polished guest manner
Current First Aid certificate and Responsible Service of Alcohol certificate
Full, unblemished driver’s licence and a safe driving record, with commercial passenger vehicle accreditation (or willingness to obtain). A Light Rigid licence is highly regarded
Flexibility to work a rotating roster, including weekends
Current Australian working rights
The salary range for this role is between $70,000 - $80,000 per annum.
About Us
Beckons is built around journeys of discovery for curious travelers seeking deeper connection to place, culture, and the natural world. Through a growing collection of lodges in some of the world’s most rare and remarkable destinations, the brand is guided by a regenerative approach to luxury travel, one that goes beyond sustainability to create positive, lasting impact for landscapes, wildlife, and the communities who call these places home.
The Beckons collection includes five award-winning properties in Australia, Southern Ocean Lodge on Kangaroo Island, Longitude 131° at Ulu?u-Kata Tju?a, Capella Lodge on Lord Howe Island, Silky Oaks Lodge at the Daintree Rainforest, The Louise in the Barossa Valley, while across the Tasman Sea in New Zealand lies the century-young Huka Lodge in Taupo. In the Americas: Clayoquot Wilderness Lodge, Tierra Atacama and Tierra Patagonia in Chile.
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