Retail Manager

Job Description: Our client, Spar Express, is seeking an experienced and motivated full-time Retail Manager to manage our supermarket in Dunwich.

Job Responsibility: Responsible for overseeing the operations of a retail store.

Duties:

• Develop business strategies to raise our customer base, expand store traffic and optimise profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Manage stock levels, ordering and stocktaking, including perishable and chilled lines, and control shrinkage
• Prepare staff rosters and manage wage costs within budget
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

Qualification Requirements:

• AQF Diploma or Higher in retail management, business or a related field, or equivalent relevant experience
• 1–2 years of experience in a related field, including supervisory or team leadership responsibility

Salary: $80,000– $90,000 + Superannuation

Employment Condition: Full Time / 38 hours per week

Work Location: In person