Restaurant Manager

SUMMARY

We are seeking an experienced Restaurant Manager to oversee the daily operations of our establishment in North Tamborine, Queensland. This role is crucial for ensuring exceptional customer service, maintaining high standards of food quality, and managing staff effectively. The ideal candidate will have a passion for the hospitality industry and a proven track record in restaurant management, contributing to the overall success and reputation of our venue.

THE ROLE

Working as part of our Food & Beverage team, you’ll be responsible for the full operation of our restaurant outlets, including the Rainforest Restaurant & Lounge Bar and Terrace Café. You’ll lead the team, set and hold service standards, look after health and safety, and drive the outlet’s financial performance.

KEY RESPONSIBILITIES

Oversee the day-to-day operation of the restaurant, bar and café

Recruit, train, roster and motivate front-of-house staff, giving regular feedback

Coordinate shifts across floor, bar and kitchen support staff

Lead service on the floor, greet guests and manage table reservations efficiently

Resolve guest feedback and complaints promptly, keeping food and service standards high

Plan and update menus in consultation with the Head Chef

Work with the events team to deliver functions, weddings and conferences to client requirements

Maintain high standards of food safety, hygiene, and workplace health and safety

Monitor stock, order supplies and control costs in line with budget

Ensure the responsible service of alcohol and compliance with our liquor licence

ABOUT YOU

You’ll bring restaurant management experience, strong leadership and a genuine passion for hospitality. We’re particularly looking for someone who is:

A confident, hands-on leader who builds and develops a strong team

Friendly, professional and genuinely guest-focused

Commercially minded, with experience managing rosters, stock and budgets

Energetic, adaptable and calm under pressure

Well presented and flexible to work a rotating roster, including weekends and evenings

You’ll hold an AQF Diploma or higher in a relevant field (such as hospitality management) and at least one year’s experience as a Restaurant Manager. A current QLD RSA is essential, and an RMLV or Food Safety Supervisor certificate is highly regarded.

ABOUT TAMBORINE MOUNTAIN GLADES

Set within 112 hectares of rainforest at Thunderbird Park, Tamborine Mountain Glades brings together accommodation, award-winning weddings and conferences, and family experiences in one unique destination. No two days are the same.

We are proud of our supportive team culture, strong staff retention and a workplace where people genuinely enjoy coming to work. Our service standard is simple: “Yes, certainly!” If you take ownership, enjoy responsibility and want to make a difference to the day-to-day running of a property, you’ll fit right in.

WHAT WE OFFER

A beautiful rainforest workplace on Tamborine Mountain

Full-time, permanent position with a salary from $79,500, plus superannuation

Real ownership of a restaurant, bar and café operation within a growing resort

Variety across à la carte dining, café service, and events

Supportive, friendly team culture and staff discounts across the property

Free on-site parking and opportunities to grow in hospitality and tourism