Disability Support Workers

NDIS Support Worker

Location: Destiny Community Services

Employment Type: Casual / Part-time / Full-time

Reports To: Support Coordinator / Team Leader

Position Overview

The NDIS Support Worker provides person-centred support to participants in line with their individual NDIS plans. The role focuses on promoting independence, dignity, choice, and community participation while ensuring the safety and wellbeing of participants.

Key Responsibilities

Personal Care & Daily Living

• Assist participants with personal care (showering, dressing, grooming, toileting)
• Support daily living tasks such as meal preparation, cleaning, and laundry
• Assist with medication prompts as required (in line with training and policies)

Community Access & Social Support

• Support participants to access the community, attend appointments, and participate in social, recreational, and educational activities
• Encourage skill development and independence
• Assist with transport using participant or company vehicles

Behaviour & Emotional Support

• Provide positive behaviour support in line with behaviour support plans
• Support participants with emotional regulation and communication
• Report and respond to incidents appropriately

Documentation & Communication

• Maintain accurate progress notes and shift reports
• Communicate effectively with participants, families, and allied health professionals
• Follow NDIS Practice Standards and organisational policies

Health & Safety

• Promote a safe environment and follow WHS procedures
• Identify and report risks, incidents, and changes in participant needs
• Always maintain participant confidentiality and privacy

Essential Requirements

• Certificate III or IV in Individual Support, Disability, or equivalent (or willingness to obtain)
• NDIS Worker Screening Check (or willingness to obtain)
• NDIS orientation module
• Working With Children Check (if applicable)
• First Aid & CPR certification
• Current Australian Driver’s Licence and reliable vehicle
• Strong communication and interpersonal skills
• Car insurance and registration
• Police clearance
• Medication training
• Manual handling
• Proof of working rights
• Infection control and hand hygiene

Desirable Skills & Experience

• Experience supporting people with disability under the NDIS
• Experience with challenging behaviours, mental health, or complex needs
• Knowledge of person-centred and trauma-informed care
• Manual handling training

Core Values & Competencies

• Respect, empathy, and professionalism
• Commitment to participant choice and control
• Reliability and adaptability
• Cultural awareness and inclusivity

What We Offer

• Competitive hourly rates
• Ongoing training and professional development
• Supportive team environment
• Opportunities for career progression