ICT Sales Representative

ICT Sales Representative – Hospitality and Retail Systems Pty Ltd

Location: Chippendale, NSW

Employment Type: Full Time

Salary: $75,000 – $85,000 annual base salary

About the Role

Hospitality and Retail Systems (HRS) is seeking a motivated and commercially minded ICT Sales Representative to join their Chippendale team. This role is responsible for driving sales growth across the Hotel, Food & Beverage, Spa, and Retail sectors by developing strong client relationships, identifying new business opportunities, and promoting HRS’s industry leading ICT solutions.

Key Responsibilities

• Compile and maintain lists of prospective client businesses using trade directories, industry networks, and other relevant sources to support targeted sales outreach.
• Acquire and continuously update knowledge of HRS’s ICT solutions, competitor offerings, and current market conditions to ensure informed and strategic client engagement.
• Visit existing and prospective clients across hotel, F&B, spa, and retail sectors to identify selling opportunities and present tailored ICT solutions.
• Assess customer needs through consultation and provide clear explanations of products and services that best meet operational and commercial requirements.
• Promote HRS’s ICT systems to new and established clients, strengthening brand presence and driving sales growth.
• Prepare quotations, negotiate pricing and credit terms, and complete sales contracts while accurately recording orders and client commitments.
• Arrange delivery of goods, installation of equipment, and coordination of service provisioning to ensure seamless onboarding and customer satisfaction.
• Report regularly to sales management on completed sales, emerging opportunities, and the marketability of ICT products and services.
• Follow up with clients post purchase to confirm satisfaction, arrange modifications where required, and resolve any issues promptly.
• Prepare detailed sales reports and maintain accurate records of business expenses incurred during sales activities.
• Establish and nurture long term customer relationships with key accounts in the Hotel, F&B, Spa, and Retail sectors.
• Contribute to market research and development of sales strategies to support HRS’s growth objectives.
• Execute targeted sales and marketing initiatives to attract new customers and drive business development.

Qualifications & Experience

• Bachelor’s degree or higher in Business Administration, Sales, or a related field, preferably aligned with the hospitality industry.
• Minimum two years of relevant experience in ICT sales, hospitality technology, or a similar client facing commercial role.
• Strong communication, negotiation, and relationship building skills.
• Ability to work independently, manage priorities, and achieve sales targets in a dynamic environment.

Why join Hospitality and Retail Systems (HRS)?

• Competitive salary package.
• Opportunity to work with a global leader in hospitality and retail technology solutions.
• Professional development and career progression opportunities.
• Collaborative team culture and exposure to premium hospitality and retail brands.

If this sounds like you, please apply today using the link below. Any applications submitted without a CV and cover letter will not be considered.

Please note only the shortlisted candidates will be contacted.

Apply Today

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