Retail Manager

Our client, Magill Grain Store, specialises in animal and bird feed, grains, hay, pet supplies, seeds, fertilisers, compost, garden mulch and other gardening products. Located in Magill, South Australia, they are known for their friendly service, knowledgeable staff and competitive prices. The business caters to pet owners, backyard gardeners and landscaping professionals, as well as commercial poultry producers, through their store and online sales channels, offering practical solutions for animal care and garden maintenance.

They are currently looking for a Retail Manager to join their team. You will be overseeing the overall operations of a store to ensure efficient service, overseeing store operations, ensuring accurate pricing, display and customer satisfaction. The role involves managing staff, maintaining operational standards and ensuring the profitability of the business.

The annual salary for this full-time position is $80,000 to $85,000 plus superannuation.

Duties include:

• Determining the optimal product mix, stock levels and service quality standards for the store to align with customer needs and sales targets.
• Supporting commercial poultry management for the store’s commercial customers by determining layer feed requirements and supply arrangements, coordinating feed availability to meet their ongoing operational needs, and advising them on feed selection and use.
• Formulating and implementing purchasing policies and stock management strategies, including selecting suppliers, negotiating supply terms, identifying replenishment requirements and placing orders to maintain optimal stock levels and monitoring cost efficiency to maintain store profitability.
• Setting retail prices for the store’s product range, having regard to supplier costs, competitor pricing and margin targets.
• Developing and implementing promotional campaigns and local marketing activities to promote the store’s goods and services, drive customer traffic and increase revenue.
• Undertaking online platform management for the store’s sales channels, including managing product listings, online pricing and promotions and ensuring product information and availability are kept up to date.
• Monitoring sales performance and adjusting product, pricing and promotional strategies in response.
• Overseeing day-to-day store operations and sales and stock coordination, including pricing, product displays and service standards, and aligning inventory availability with customer orders and sales requirements across in-store and online channels.
• Selling goods to customers and advising them on product selection and use, including animal and poultry feed, pet supplies, seeds, fertilisers and gardening products.
• Maintaining accurate records of stock levels, inventory movements, financial transactions and daily sales as part of ongoing operational monitoring, and using these records to make purchasing decisions and improve operational efficiency.
• Preparing and managing the store’s budget, monitoring expenses and ensuring cost efficiency in operations.
• Controlling the recruitment, selection, training and supervision of [number] staff, including rostering and performance management, to deliver high-quality service and uphold the company’s operational standards.
• Implementing and enforcing work health and safety and environmental regulations to ensure a safe and compliant workplace.
• Coordinating stock deliveries through the store’s supplier network, verifying the quality and quantity of goods received, and exercising feed inventory control by tracking feed consumption and stock levels to minimise waste and prevent shortages.
• Identifying opportunities for business growth and operational improvement to enhance customer satisfaction and profitability.

Requirements:

• Must hold at least a Diploma in a relevant field.
• Should have a minimum of one to two (1-2) years of similar experience.
• Capacity to work in a fast-paced environment and handle pressure during busy trading periods.
• Ability to quickly resolve operational issues, staffing challenges and customer concerns.
• Strong communication and interpersonal skills.
• Capability to manage multiple tasks such as staff scheduling, stock management, and service operations efficiently.