Hair or Beauty Salon Manager

Position: Hair or Beauty Salon Manager

Type: Full-time (38 hours per week)

Employer: MJ Threading Pty Ltd trading as Eyebrow Shape

Location: Adelaide SA 5000

Salary: $80,000 – $100,000 per annum plus superannuation

About the Business

MJ Threading Pty Ltd trading as Eyebrow Shape is a beauty salon located in the City Cross Shopping Centre on Rundle Mall, in the centre of Adelaide’s retail precinct. The salon specialises in eyebrow threading and provides a wide range of brow, lash and facial beauty treatments, including upper lip threading, eyebrow and eyelash tinting, LVL lash and eyelash lift treatments, eyebrow treatments, eyebrow waxing and full face waxing. Serving city shoppers, workers and regular clients, the business is built on precise technique, consistent results, strict hygiene and friendly, efficient service, and it offers a professional and supportive workplace in which high standards of client care are expected at every appointment.

About the Position

The Hair or Beauty Salon Manager is responsible for the organisation and control of the salon’s day-to-day operations, from the services and products it offers through to its pricing, promotion, stock, finances, staffing and compliance. Working from a busy shopping centre location with a steady flow of walk-in and returning clients, the manager sets the standard for every treatment, keeps the salon commercially sound and ensures clients receive a safe, consistent and welcoming service.

Key Responsibilities

Determine the salon’s service menu and product mix across threading, tinting, lash and waxing treatments, and select the retail and professional products the salon carries.

Set and maintain service standards, including consultation steps, treatment protocols and timeframes for each service.

Set minimum stock levels for treatment consumables and retail lines, negotiate with suppliers and distributors, and place purchase orders.

Set and review service and retail prices having regard to product costs, treatment time, competitor pricing and target margins, and introduce service packages and loyalty pricing.

Develop and carry out the salon’s marketing strategy, including seasonal specials, new-client offers, referral programs and product launches.

Manage the salon’s social media, online booking profiles, local advertising and in-salon displays to increase bookings and retail sales.

Consult with clients on suitable treatments, recommend aftercare and retail products, and explain their use and expected results.

Respond to client feedback and resolve complaints to maintain client satisfaction and repeat business.

Maintain stock records through the salon’s point-of-sale and booking system, including regular stocktakes, product usage tracking and reorder points.

Maintain records of daily takings, EFTPOS and cash reconciliations, gift vouchers, supplier invoices and payroll inputs.

Prepare and monitor the salon’s operating budget, covering wages, product costs, rent, utilities and marketing, and track revenue and staff productivity against targets.

Recruit, interview, induct and train salon staff in technical skills, new products, client service and retail selling.

Prepare rosters, allocate clients, set performance targets and conduct performance reviews.

Ensure compliance with work health and safety, hygiene and infection control requirements, including the safe handling and storage of chemical products, cleaning and sterilisation of tools and equipment, skin patch and allergy testing, electrical safety of equipment, and local council health requirements.

Requirements

Australian citizens and permanent residents are encouraged to apply.

A Bachelor degree in a relevant discipline.

At least one year of relevant experience.

Proficiency with salon point-of-sale and online booking systems, stock control, budgeting, cash and EFTPOS reconciliation, rostering and record keeping, together with sound knowledge of hygiene, infection control and work health and safety requirements for beauty services.

Strong communication and client service skills, the ability to lead, train and motivate a team, sound problem-solving and commercial judgement, and availability to work across shopping centre trading hours, including weekends and late-night trading.

How to Apply

Applicants must submit their resume with a valid email address through this online portal. Only shortlisted candidates will be contacted.