People and Culture Advisor

We are looking for a People & Culture Advisor who enjoys the human side of HR, navigating difficult conversations and helping managers get the best from their teams. As the business grows, we are looking for someone who can support the team now and develop towards managing the way our People & Culture function operates.

As part of the Strategic Support team, your role will offer a wide range of services, including but not limited to supporting the onboarding processes, employee lifecycle processes, HR projects, and supporting leaders and employees across the operation.

You'll be involved in:

• Maintaining accurate HR records, policies, procedures and reports.
• Managing end-to-end recruitment across operational and support roles.
• Supporting performance reviews, training, development, culture initiatives and employee engagement initiatives.
• Advising managers and employees on policies, awards, contracts and employment legislation.
• Maintaining system security settings, user access and permissions within HR systems.
• Contributing to continuous improvement initiatives across HR processes and projects.
• Finding ways to simplify HR processes and improve the employee experience.
• Responding promptly to customer employment relations queries, providing clear and practical guidance.

About you:

• 3+ years’ experience in employment relations, HR or a similar role.
• Must have good written and verbal communication skills in Portuguese and Spanish, with the language level required to communicate effectively with LATAM-based companies and stakeholders.
• Strong systems capability and comfort working across multiple platforms.
• Solid knowledge of HR best practices and a willingness to challenge inefficient HR processes.
• Strong judgement and an ability to remain objective.
• A practical, calm and solutions-focused approach.
• The ability to work independently and as part of a team.
• A demonstrated high level of computer literacy with Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, Outlook and SharePoint.