ICT Account Manager
About this job
About Evernex
Evernex is a global leader in IT infrastructure lifecycle services. It is headquartered in France and backed by 3i group. We provide third-party maintenance, hardware support, IT asset disposition and professional services that extend the life of data centre infrastructure. Our Australian team works with enterprise, government and telecommunications clients, and with channel partners including major OEMs and IT resellers.
The role
You will own a portfolio of enterprise and partner accounts across ANZ region. You’ll manage the sale of our ICT support and lifecycle services and grow revenue across those accounts.
Key responsibilities
Manage enterprise B2B and channel partner accounts as their main contact for pricing, renewals and escalations
Find new business, upsell and cross-sell opportunities for IT maintenance and lifecycle services
Prospect new clients and present Evernex services to IT decision-makers
Prepare quotes, proposals and tender responses with pre-sales, operations and finance, including government and enterprise tenders with reseller partners
Negotiate contract terms, pricing and renewals with clients and OEM/reseller partners
Keep contract records accurate in the CRM (asset additions, invoicing changes, terminations)
Track account performance against revenue and retention targets, and report to senior management
Build long-term relationships with clients, partners and internal teams
Keep up to date with IT infrastructure (servers, storage, networking) and the support services market
About you
Bachelor degree or higher in Business, Commerce, Economics, IT or a related field
At least 2 years’ experience in B2B ICT or IT services sales, including account management, quoting, tenders and contract administration
Experience working with OEM or IT reseller partners
Strong commercial and negotiation skills
Confident with CRM systems (Salesforce preferred) and Excel
Clear written and verbal communication with stakeholders at all levels
Organised and accurate across several accounts and deadlines
Desirable: knowledge of data centre hardware and third-party maintenance
What we offer:
Competitive base + super + commission, a global and growing company, flexible working, and a multicultural team.
How to apply: Send your resume and a short cover letter through this listing.
Education: Masters Degree (Preferred)
Experience:
Sales administration: 2 years (Preferred)
Work Location: In person
Salary: Base on experience starting from $78K to $90K Base
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