HVAC Field Service Supervisor Recruitment Brief

Role Purpose

Work alongside the Service Manager to oversee breakdown and repair work, support technicians and apprentices, monitor work completion and quality, coordinate maintenance activities, and assist clients and field teams as required.

Tasks & responsibilities

Oversee breakdown and repair work carried out by technicians.

Scope and prepare quotations for major breakdowns and service installation work.

Project manage minor installation work when required.

Carry out office-based checks of technicians’ completed work through the Uptick work management platform.

Provide technicians and apprentices with guidance on work requirements and job processes when needed.

Deliver training on the Uptick platform and help develop training material to support greater automation of future instruction.

Meet with clients for progress meetings when required.

Control and report on planned preventative maintenance sites.

Oversee quality control across sites.

Take a leadership role in the field and assist with technical issues.

Liaise with key client personnel to improve working relationships.

Assist with mentoring apprentices.

Continue developing and improving the company’s operating processes.

Carry out service work when required during periods of heavy or exceptional workload.

Qualifications and experience

Previous experience working in a similar role

Strong technical background in HVAC

Good work ethic and enthusiasm

Trade certificate/qualification

Valid Refrigeration license

Restricted electrical license

Valid white card

Valid WA driving license

Valid Australian working rights

Benefits

An excellent remuneration package.

Bonus birthday day off

Company bonus scheme paid out yearly in August

Opportunities for career advancements via training programs

Company uniform

Phone or a phone allowance

Fully maintained vehicle or allowance

Good work / life balance

The opportunity to be a part of a growing company, whose client base is growing month on month.

Regular social staff events

Friendly and inclusive environment

Important candidate note

This brief has been prepared by Job Capital for confidential candidate sourcing on behalf of a client. The client’s identity and full employment terms will be provided to suitable shortlisted candidates at the appropriate stage of the recruitment

All opportunities remain subject to employer selection, Job Capital assessment, qualification and experience verification, and work-right or visa eligibility.