Aged Care - Case Manager

Use your expertise to help older Australians live independently while building a rewarding career. Your new company

Hays Recruitment Townsville is proud to partner with a community-focused organisation dedicated to empowering the lives of individuals. Are you an experienced Case Manager with a strong background in aged care and Home Care Packages? We are seeking a dedicated professional to support older Australians to remain living independently in their own homes while delivering high-quality, person-centred care.

Your new role

This is an exciting opportunity to join a passionate organisation where you will manage a varied portfolio of clients, coordinate services, oversee care planning, and provide ongoing support to clients and their families.

As a Case Manager, you will be responsible for:

Conducting comprehensive client assessments and reviews

Developing and implementing individualised care plans

Managing Home Care Package budgets and monitoring expenditure

Assisting with financial data, budget tracking and client statements

Coordinating service providers and multidisciplinary care teams

Monitoring client outcomes and adjusting supports as required

Ensuring compliance with Aged Care Quality Standards and relevant legislation

Advocating for clients and supporting them to navigate the aged care system

What you'll need to succeed

To be successful in this role, you will have:

Previous experience managing Home Care Packages (essential)

A strong background working within the aged care sector (essential)

Demonstrated experience in case management

Excellent numerical and analytical skills, with the ability to interpret budgets, financial data and client statements

Strong communication and stakeholder management skills

Experience working within a client-centred care environment

High attention to detail and strong organisational skills

Current Driving Licence

Current Police Check (or willingness to obtain)

NDIS Yellow Card

What you'll get in return

Permanent full-time position

Monday to Friday work schedule

Salary package of $85,000 - $95,000 + Super, dependent on experience

Supportive and collaborative team environment

Opportunity to make a meaningful difference in the lives of older Australians

Career development and ongoing professional support

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] , or call Jaidah Vidler now on +07 4417 1146 .

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.