Residential Care Officer

Location: Penrith, NSW, 2750

Full-Time: Immediate start

Job Title: Residential Care Officer

Salary Range: $79,500- $85,000| depending on skills level and work experience + superannuation.

Job Closes Date: 30 Days

About the Role

On behalf of our client, a dedicated provider of disability and community support services, we are seeking a compassionate and proactive Residential Care Officer. This role is central to delivering person-centred care that empowers individuals with disabilities to live fulfilling, independent lives within supported accommodation. You will join a team committed to safety, dignity, and meaningful community participation, working across a variety of residential settings.

Key Duties and Responsibilities

• Conduct holistic assessments of each client’s physical, emotional, and social needs, then design and implement individualized support and skill-development plans that promote autonomy and daily living capabilities.

• Engage clients in goal-setting interviews, identifying personal aspirations and barriers, and regularly review progress against tailored benchmarks.

• Monitor client wellbeing and behavioural patterns, documenting observations and compiling detailed reports for internal reviews and external stakeholders.

• Coordinate referrals to allied health professionals, community health services, and employment or training providers, ensuring seamless access to additional support networks.

• Identify gaps in local community resources and advocate for expanded services in housing, transport, and recreation to better meet client needs.

• Liaise with families, guardians, and community organizations to foster inclusive environments, while actively promoting awareness of available disability services and resources.

• Provide hands-on daily care and educational support to clients in group homes and independent living units, including assistance with personal care routines, medication management, and household tasks.

• Support clients in navigating social, emotional, and financial challenges, offering practical guidance and crisis intervention when required.

• Prepare funding submissions, resource proposals, and progress reports for government bodies and funding agencies, ensuring compliance with contractual obligations.

• Participate in continuous improvement initiatives, contributing to policy reviews and staff training that enhance service delivery quality.

Requirements

• Qualification in community services, disability, social work, or a related field (or equivalent experience).

• Minimum 1 Year of working experience in residential care or disability support, with a strong understanding of person-centred planning.

• Excellent interpersonal and communication skills, with the ability to build trusting relationships with clients, families, and external agencies.

• Strong report-writing and documentation skills, with attention to detail and data accuracy.

• Ability to work independently and as part of a multidisciplinary team, showing initiative and adaptability in dynamic environments.

• Current First Aid/CPR certification, Working with Children Check, and National Police Clearance (or willingness to obtain).

• Relevant qualification to above field.

Why You'll Love Working here:

• Rewarding work that makes a real difference in residents' lives

• Ongoing training and professional development opportunities

• Supportive team culture with regular staff recognition

• Modern facilities with quality resources

• Career growth potential within our organization

How to Apply:

If you're passionate about quality residential aged care and meet the requirements, we'd love to hear from you!

Please note: We are acting as recruitment agents on behalf of our client. Employer details will be provided to shortlisted candidates.