ICT Customer Support Officer

313112 ICT Customer Support Officer

We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems. Diagnose and fix software and hardware issues, maintain network infrastructure and help users run applications smoothly.

Tasks include:

Provide solutions to problems through determining software and hardware requirements

Query response on software and hardware problems

Install and download appropriate software

Adapt exisiting programs to meet users’ requirements.

Design and maintain websites as well as implementing computer networks

Repairs equipment such as terminals, printer and modems

Assemble, instal, maintain and repair computer systems software and hardware including any related equipment

Salary 90 - 120K

Visa Sponsorship available

Location - Adelaide & Melbourne