Call Centre/ Customer Service Ref: 200019396

No experience required

First point of contact for a diverse range of customers, including the general public and business representatives

Handle various inquiries, from general information and account updates to service related matters

Start with entry level calls and progress to more complex tasks with experience

About you:

Outstanding Customer Service Skills - Passion for delivering excellent service

Tech Savvy Comfortable navigating multiple computer systems

Adaptability Ability to work efficiently in a fast paced contact center environment

Multitasking Ability Manage multiple tasks while assisting customers

Strong Communication Clear verbal and written communication skills

Eagerness to Learn Willingness to grow and adapt to new processes

Results-Driven Ability to meet KPIs and performance targets consistently

Must be an Australian Citizen with an Australian passport or birth certificate available to send copies prior to interview and a 5 year footprint in Australia