Waiter / Food and Beverage Attendant

About the Role

An established Best Awarded Indian restaurant located in Orange, NSW is seeking an experienced and professional Waiter / Food and Beverage Attendant to join its front-of-house team on a full-time basis.

We are looking for an experienced hospitality professional who takes pride in providing excellent customer service and is comfortable working in a busy restaurant environment.

The successful applicant will work closely with restaurant management, kitchen staff and other front-of-house employees to provide customers with a high standard of dining service.

Key Responsibilities

The successful applicant will be responsible for duties including:

• Greeting customers and escorting them to tables.

• Presenting menus and providing information and recommendations regarding food and beverage selections.

• Taking customer orders accurately and communicating orders to kitchen staff.

• Serving meals, beverages and other menu items in a professional and timely manner.

• Explaining menu items, ingredients and preparation methods to customers where required.

• Assisting customers with dietary requirements, food allergies and menu enquiries.

• Setting and arranging tables before service and maintaining appropriate table presentation throughout service.

• Monitoring guests during their meals and attending promptly to additional requests.

• Clearing tables, replacing used dishes and preparing tables for incoming customers.

• Processing customer accounts and payments when required.

• Handling customer enquiries and assisting in resolving service-related concerns.

• Coordinating with kitchen and front-of-house staff to ensure efficient service during busy periods.

• Maintaining high standards of cleanliness, hygiene and food safety in dining and service areas.

• Assisting with opening and closing procedures.

• Supporting the Restaurant Manager and senior staff in maintaining restaurant service standards.

• Complying with workplace health and safety, food safety and responsible service requirements.

• Performing other reasonable duties associated with the position of a professional restaurant waiter.

Qualifications and Experience

Applicants must have:

• A minimum of two (2) years of relevant work experience as a Waiter / Food and Beverage Attendant, preferably within a busy restaurant environment.

• A minimum AQF Certificate IV or Diploma in Hospitality, Hospitality Management or a closely related hospitality qualification, or an equivalent recognised overseas qualification.

• Demonstrated experience in table service and customer-facing restaurant operations.

• Good knowledge of food service procedures and restaurant service standards.

• Strong communication and interpersonal skills.

• Ability to work effectively as part of a busy front-of-house team.

• Ability to remain organised and professional during peak service periods.

• Good attention to detail and a strong commitment to customer service.

• Availability to work a rotating roster including evenings, weekends and public holidays as required.

Previous experience working with Indian cuisine, including familiarity with Indian dishes, ingredients and dietary requirements, will be highly regarded but is not essential.

What We Offer

• Full-time ongoing employment.

• Competitive salary of $80,000 – $82,000 per annum plus superannuation.

• Stable employment with an established regional restaurant.

• Supportive and professional working environment.

• Opportunity to develop your hospitality career in regional NSW.

Regional Employer Sponsorship (if needed)

For a suitably qualified and experienced candidate, the employer may consider sponsorship under the Subclass 494 visa (DAMA).

How to Apply

Please submit your current resume together with a brief cover letter outlining:

• your relevant waiter/restaurant experience;

• your hospitality qualifications;

• your current location and work rights; and

• your availability to commence employment in Orange, NSW.