Accommodation Manager

Are you an experienced hospitality professional looking for a new challenge? We’re searching for a dynamic Accommodation Manager to take the lead at the iconic Maraboon Motor Inn.

The Maraboon Motor Inn, Emerald, apart of Waymark Hotels, is seeking an Accommodation Manager to join the team!

About Us:

Perfectly positioned in the heart of Emerald, the Maraboon Motor Inn Emerald offers quality comfort with country hospitality. Whether you’re here for work, rest, or a little of both, our spacious rooms and leafy surrounds make the Maraboon Motor Inn Emerald a relaxed and reliable place to stay. Just minutes from the town centre, hospital, and local attractions, we’re a trusted stopover for business travellers, holiday-makers and returning locals alike. With 70+ rooms, an outdoor pool, and direct access to the neighbouring Maraboon Tavern and Liquor Drive-Thru, everything you need is right here on-site.

As an Accommodation Manager, your responsibilities will include:

- Lead daily operations of the front office and housekeeping departments to ensure smooth functioning and exceptional guest experiences.

- Plan, organise, and direct team members to maintain the highest standards of guest satisfaction.

- Manage PMS systems and OTA platforms, with a focus on managing guest feedback and online reputation.

- Take ownership and develop streamlined processes, allowing you to shape and improve the way we operate.

- Train new staff to meet required standards and ensure continuous development.

- Track all debtors and follow up on payments to ensure financial accountability.

- Drive top-line revenue and manage financial performance through effective budgeting, payroll oversight, and KPI monitoring.

- Assess and monitor customer satisfaction to identify opportunities for continuous service improvement.

- Coordinate and oversee property maintenance activities to ensure facilities are well maintained.

- Ensure compliance with workplace health and safety legislation, policies, and safe work practices.

Who we are looking for:

- Proven ability to lead, coach, and mentor small teams, with a hands-on leadership style and a passion for development.

- Solid understanding of marketing principles, with experience collaborating with centralised digital teams to enhance visibility, execute local

- campaigns, and manage OTA, GDS, and direct channel listings.

- Strong grasp of revenue management principles, including rate optimisation, inventory control, and channel performance.

- Excellent communication and interpersonal skills.

- Passionate about hospitality with a positive, hands-on approach.

Applicants should have formal qualifications and at least 1 years of relevant employment experience or, in the absence of formal qualifications, have at least 3 years of relevant employment experience.

Why you'll love working with Waymark:

- Endless Opportunities: Thrive in a busy, dynamic environment with ongoing growth potential.

- Prime Central Location: Enjoy the convenience of being centrally located in Emerald, just moments from local shops, cafes, and services.

- Supportive Team: Work within a close-knit team that feels more like family.

- Career Progression: Unlock exciting career opportunities and grow with us.

The successful candidate will be provided with the following:

- Full-time generous salary, between $80,000 and $95,000

- Accommodation available

- A fun and rewarding environment

- Career growth and progression within a growing Australian owned and operated group

- If you think this opportunity interests and you have the right skillset, please ‘Apply Now’.